Terms of Business for the
Flights or other travel services:
We, Jerry Allen
Travel, 20624 Biscayne Blvd, Aventura Florida 33180 (hereinafter: "Jerry Allen Travel"), offer our services exclusively on the basis
of these Terms of Business. These terms, insofar as they may be validly included
therein, shall become an integral part of our service contract, which shall
enter into force between yourselves and ourselves upon the occasion of your
reservation. Accordingly, we ask you to carefully read these Terms of Business.
Role of and Services Offered by Jerry Allen Travel; Applicable Legal Provisions
The rights and duties of the customer the contractual partner for the arranged
service (travel agency partners, airline companies or other suppliers) are
governed exclusively by the agreements entered into with said contractual
partner, especially, insofar as they shall be validly agreed upon, the terms of
carriage and/or terms of business of said contractual partner.
1.2 The relationship between the customer, on one hand, and, on the other hand,
the airline or supplier of travel services as well as any travel agency handling
the booking is solely between such partner of Jerry Allen Travel and the
customer. Jerry Allen Travel acts only as an electronic media to display such
travel services, without expressing any opinion or recommendation about the
quality, reliability or safety of any vendor, supplier or partner of Jerry Allen
Travel. You should contact the respective vendor, airline or supplier of travel
services for further details about their liability if any.
Conclusion of the Contract
Offers from the Jerry Allen Travel flight database do not constitute
contractually binding proposals on the part of Jerry Allen Travel or their
suppliers and are for information only.
2.2 A reservation agreement, which is binding upon the customer, shall enter
into force as a preliminary contract upon entry of the customer’s data,
transmission of the online reservation form and our response confirmation of the
2.3 On the basis of the aforementioned reservation, Jerry Allen Travel shall
transmit to the customer and partner on-line a contractual proposal for the
conclusion of an air transport or travel service contractor with the airline or
the provider of related travel services. This contract proposal shall continue
to bind the parties throughout the period of time set forth in the proposal.
2.4 The customer shall be entitled to accept this proposal only within the
aforementioned period of time and solely by making payment in full within the
specified period of time. Said payment shall be considered validly effected if
it is credited into the Jerry Allen Travel partners’ account within the
specified period of time.
2.5 Should the customer fail to accept the proposal by not making payment within
said period of time, no principal contract entitling the customer to any right
to the reserved service shall enter into force. Claims by the partners of Jerry
Allen Travel for indemnification on account of failure to comply with the
reservation agreement shall not be affected thereby.
Payment, Reservation Changes, Cancellation
The price for the arranged flight service and any additional services arranged
shall be paid pursuant to Section 2.4 prior to the delivery of the airline
tickets and any additional documents.
3.2 In case of changes in reservations (especially changes to the departure
and/or return dates, the flight class and the flight route), the partners of
Jerry Allen Travel shall be entitled, by way of a claim for reimbursement of
expenditures, to demand compensation from the customer of the expenses which
shall have been charged to such partner the airline company or the supplier of
the flight service. In addition, in respect of its own expenses, a fee shall be
charged for each ticket and each modification.
3.3 It is hereby noted that, with regard to the conclusion of air transport
contracts, the customer is not generally entitled to any right of cancellation
under law. The possibility of cancellation shall only exist within the framework
of contractual rights of cancellation, which may be granted by the airline
company, and/or the supplier of flight services, and only subject to the terms
dictated thereby. This shall especially apply in cases where the customer does
not use the flight and does not request cancellation; in such cases, generally
speaking, the customer shall be required to pay the entire amount due and shall
not be entitled to any refund.
3.4 In cases where the customer’s cancellation of the contract is admissible,
the partners of Jerry Allen Travel shall be entitled, by way of reimbursement of
expenditures, to bill the customer for the expenses which shall have been
charged to the partners of Jerry Allen Travel by the airline company or the
supplier of flight services, as well as a processing fee.
3.5 Any objections on the part of the customer to the justification for, or the
amount of, the charges made by the airline company and/or the supplier of flight
services must be addressed directly to the latter. They cannot be used to set
off any claims for reimbursement of expenses on the part of the partners of
Jerry Allen Travel.
Jerry Allen Travel provide travel consultation services. Accordingly, Jerry
Allen Travel shall not be obligated, in connection with its activity to provide
notice or information concerning any regulations with regard to passports,
visas, customs or health. This being the case, the customer shall be solely and
exclusively responsible for obtaining, in a timely manner, said information for
the country of destination and/or any transit countries.
4.2 Under no circumstances shall Jerry Allen Travel be required to obtain visas
or other documents, unless an agreement to that effect shall have been expressly
Obligations of the Customer
5.1 The customer is hereby informed that the terms of business of the airline
companies impose special duties upon the customer. The customer’s attention is
especially called to those set forth in the airline ticket of the carriers'
condition of carriage.
5.2 These obligations include but are not limited to the observance of check-in
time (time of arrival at the check-in counter), as well as, especially, in the
case of special and charter flights, the duty to reconfirm return and connecting
flights with the airline company within the period of time stipulated by said
5.3 Should the customer fail to comply with any such obligations, he or she
shall be liable to lose the right to transportation, and shall not be entitled
to (partial) refund of the cost of the flight.
5.4 In case of loss or damage to baggage, the customer shall be required,
according to national and international regulations, to inform the airline
company without delay. Should the customer fail to do so, he or she shall be
liable to lose the right to claim damages.
5.5 The customer shall be required to inform the partners of Jerry Allen Travel
without delay with regard to any deficiencies in the agency service provided by
it, and to give it the opportunity to remedy these deficiencies. Should the
customer fail to do so, he or she shall lose the right to any claim arising from
the flight arrangement contract.
6.1 Jerry Allen
Travel shall not be liable for the delivery of any agency service. Jerry Allen
Travel shall not be liable for the actual success of a partners’ effort; that
is, Jerry Allen Travel shall not be responsible for the entry into force of a
contract with the supplier that corresponds to the reservation request.
6.2 The data in the flight database are based on the information provided by the
airline companies and/or suppliers of Jerry Allen Travel. They are in no way
guaranteed by Jerry Allen Travel.
6.3 Jerry Allen Travel shall not be liable for the actual availability of the
dates, routes, and prices included in the flight database. In this regard,
flights liability with respect to the obligation to awareness of such
circumstances shall be limited to cases of fraudulent intent or gross
6.4 Jerry Allen Travel acts only as a computer conduit and intermediary between
the airlines and their authorized agents and the user of Jerry Allen Travel
reservations system. By use of its reservation system the passenger has selected
the choice of vendor without any recommendation from Jerry Allen Travel. Jerry
Allen Travel does not endorse or recommend any vendor, airline or other
supplier. Jerry Allen Travel has no first-hand knowledge about any airlines’
safety record, maintenance program or reliability, including any ancillary
service like onboard meals, beverages and other. Jerry Allen Travel assumes no
responsibility for injury, death, damage, loss or delay incurred by any person
in connection with the reservation or sale of any travel services booked by the
passenger. Jerry Allen Travel further assumes no responsibility for any loss
arising due to an air carrier’s or vendor’s bankruptcy, discontinuance of
operation, strikes, wars, hostilities or civil disturbances resulting directly
or indirectly from acts of God.
6.5 No claims of warranty or damages may be used by the customer to set off any
claims for reimbursement of expenditure by the partners of Jerry Allen Travel in
its capacity as an computer conduit, especially with regard to delayed flights,
overbooking, failure to provide transportation, and damage to baggage or
6.6 All documents will be dispatched by its fulfillment partners by regular
mail, courier, or electronically. Jerry Allen Travel does not bear any liability
for transportation risks such as delayed delivery through postal, courier
services, etc., even if the shipment charges are fully absorbed by its
7.1 All claims
against Jerry Allen Travel on the basis of its computer services, irrespective
of the legal grounds for said claims, must be filed by the customer within one
month of the date contractually agreed-upon for the return flight. Claims filed
subsequent to the expiry of such deadline shall only be allowed in cases where
such claims could not be filed prior to the expiry of said deadline, through no
fault of the customer.
7.2 Governing Law: The Terms and Conditions shall be governed by and interpreted
in accordance with the laws of the State of Florida.
7.3 Should one or more of the above clauses be or become invalid, the validity
of the remaining provisions and of the agency contract as a whole shall in no
way be affected.
It is Jerry Allen Travel policy to treat any personally identifiable information submitted via our web site as strictly confidential.
Jerry Allen Travel does not make your personal information available to third parties for any reason, except to fulfill requests made by you and / or your company. However, Jerry Allen Travel may use the information you provide to inform you directly about information, products or services that may be of interest to you or requested by you.